Zoom Audio Not Working? 8 Troubleshooting Tips – Part 2. How to Fix Zoom No Audio Issue
This document provides an overview of how to test audio in Zoom. Zoom updates it’s software on a regular basis with important security items as well as updates to features.
To make sure you have the most current version, check for updates. Before a meeting Always run an audio test before joining or starting a Zoom meeting. Look for your computer’s audio controls and turn up the volume. If your speakers appear to be on and the volume is up, but you still cannot hear the audio, check Zoom’s audio settings and select a new speaker.
Click the upward arrow to the right of the Mute button at the bottom of the Zoom window. Choose another speaker from the speaker selection list and try the audio test again.
If you do not see a speaker listed, this means your computer does not have any speakers connected. You will need to plug in a headset or external speaker, or use the Switch to Phone Audio option to listen via your phone’s speaker.
During the test, if you cannot hear the audio your microphone recorded : Make sure you have the right microphone selected e. To select a different microphone, click the upward arrow to the right of the Mute button at the bottom of the Zoom window.
Choose another microphone from why my zoom has no audio microphone ссылка на страницу list and try the audio test again. If you do not see a microphone listed, this means your why my zoom has no audio does not have an internal microphone why my zoom has no audio you do not have another mic plugged in.
During the test, if your audio sounds muffled or distorted : Try using a different microphone e. If you do not have another mic, click the upward arrow to the right of the Mute button at the bottom of the Zoom window and choose Switch to Phone Audio Call from the drop-down list.
Follow the prompts on the next screen to dial in via читать полностью. Once you’ve completed these steps, you will be able to speak and listen through your phone’s mic and speakers. While you are why my zoom has no audio a meeting: You can switch your audio source at anytime, even while a session is ongoing. If attendees cannot hear you well if your sound is cutting out, for exampleyou can select another audio source from the audio menu.
To switch audio, click the upward arrow next to the Mute button and choose Switch to Phone Audio or choose another microphone from the top of the menu. Remember, if you use the Computer Audio option, that means Zoom is relying on your internet connection to transmit audio. If your internet connection is not good, your audio will not be good.
People on the other end might say you are cutting in and out or that you sound like a robot. To fix this problem, you can either: Use the Phone Call audio option Try moving closer to your wireless router for example, if you are downstairs and the router is upstairs, move upstairs into the same room as the router Try plugging your Ethernet cable directly into your computer rather than into the wireless router.
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– Zoom: Troubleshoot Audio (Faculty & Students)
Explore products and tools for seamless collaboration across office and home working audi. Discover hybrid solutions. Discover new ways to use Zoom solutions to power your modern workforce. Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform. What’s New at Zoom? Join our upcoming why my zoom has no audio to why my zoom has no audio hss first-hand look into some of our exciting new product and feature releases.
I use to record hzs where I am the only person talking, sometimes sharing screen, sometimes only taliking without sharing screen or document. I tried several times with sharing screen and without sharing screen and all of them is the same, no audio only video.
I uninstalled software and installed again, and tried as well several times only talking and others sharing screen and it is the same. It sounds like either your mic was muted in zoom app, your headset was muted hardware увидеть большеor most likely your Zoom app had the wrong microphone selected audoo the built-in mic or headphone jack so nothing was bing picked up. This will open the Zoom client settings and allow you to verify the selected mic as well as do an audio test.
Once you confirm your mic is working, then go back to your meeting, verify that Zoom shows unmuted in mg bottom left, and then click record. If this has answered zom question, please click the Accept as Solution button below so that others in the Community may benefit as well.
I have done like 20 times the audio testing, verified the audio selected was the one from my computer and I also verified my mic is unmuted, I have verified my zoom settings, my computer audio settings, even my camera settings and everything seems to be OK, but after recording like 20 testing videos the problem is still there. This is the requested information, please let me know if you need anything else.
BTW I also deleted cache on the browser, but the issue is still happening. Do you have any update? I have tried every single day to see if t his has been solved, but I am still having same problem. Most likely cause is the wrong mic being selected, or the mic being tied up by another app. Then go why my zoom has no audio audio settings in the Zoom App and test mic. If you see more than one mic in the drop down test all of them. The default player for my laptop was the one included in why my zoom has no audio factory called “Movies and TV” I changed the player to “Windows media player” and now I can hear the audio for the Zoom recording.
Thanks for your help on this topic. I hope this response helps to someboby else if is experiencing the same problem. Changing to Windows Media Player worked for me as well.
For a while there, I thought I had lost xoom data. Thanks for posting. Hi, I’m glad your problem was resolved. I was so hoping mine would work using Media Player – alas, I still have no sound on a recording. I have been trying for so long to solve this. Thank you Flor!!! Same thing worked for me. I’m glad I kept scrolling. I’m having the same problem, I’ve tried s many times and still no audio in a recorded meeting. Hope someone can shed some light on this dilemma.
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Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Recording saved as mp4 but can’t hear audio. Recording saved as mp4 but can’t hear audio. Flor Observer. Hello everyone English is not my native language but I will try to explain. I don’t know why my zoom has no audio to do, hopefully somebody can help me to fix it.
Thanks in advance. Topics: Topics: Recording and transcripts. All forum topics Previous Topic Next Topic. Hello FlorIt sounds like either your mic was muted in zoom app, your headset was muted hardware buttonor most likely your Zoom app had zoomm wrong microphone selected possibly the built-in mic or headphone how to get default zoom profile picture so nothing was bing picked up.
Hello Dan thanks for your reply I how my – how account close my account: close can i i zoom zoom can done like 20 times the audio testing, verified the audio selected was the one from my computer and I also verified my mic is unmuted, I have verified my zoom settings, my computer audio settings, even mh camera settings and everything seems to be OK, but after recording like 20 testing videos the problem is still there.
In response to Flor Can you share your setup with me? Hello Dan This is the requested information, please let me know if you need anything else. I thought I had replied, sorry I don’t have. Hello Dan I hope you are fine Do you have any update?
FlorMost likely why my zoom has no audio is the wrong mic being selected, or the mic being tied up by another app. Best Regards Flor. Flor, Changing to Windows Media Player worked for me as well. Kerry Observer. If anyone has any suggestions, please let me know. In response to Kerry Thank you so so much! DanWebsCo Observer.
In response to cranberry Post Reply. Why my zoom has no audio Content.
How to Solve No Audio on Zoom?.Zoom Video and Audio Not Working? Here’s How to Troubleshoot
If it does not download automatically, please click here. Brinksley Hong. Here are 5 tried-and-true fixes for the Zoom no sound issue. You may not try them all. Just work your way down the list until you find the one that does the trick. Before you attempt anything more complicated, make sure everything is connected securely. If not, take a look at the second fix below. So you should update the audio driver to see if it fixes your problem.
There are two ways to get the correct drivers for your sound card: manually or automatically. To update the audio driver manually, you can go to the official website of your device manufacturer, find the driver corresponding with your specific flavor of Windows version for example, Windows 64 bit and download it manually.
Driver Easy will automatically recognize your system and find the correct drivers for your exact audio device, and your Windows version, and it will download and install them correctly:. So does the driver update get your Zoom audio back on track? If not, there are a few more fixes to try. You need to configure the sound settings on your computer properly before Zoom can access your speaker and microphone.
An out-of-date operating system might trigger various weird issues including Zoom sound not working. For better performance and stability of Windows, make sure you check for the updates regularly. Once done, restart your computer for the changes to take full effect, and you should be hearing the sound on Zoom normally.
Have further questions or suggestions? Please feel free to share your comment below. Brinksley is a technical writer at Driver Easy. She writes guides, tutorials and tips with easy steps to help people solve annoying computer issues. Being a tech enthusiast, she enjoys exploring the latest technical trends and effective solutions to PC problems, as well as presenting them in her writing. To install Driver Easy Click. Brinksley Hong Last Updated: 5 months ago.
Try these fixes: Here are 5 tried-and-true fixes for the Zoom no sound issue. The Pro version of Driver Easy comes with full technical support. Justin Zeng 1 month ago. By Brinksley Hong.